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FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

Any shortages must be notified on receipt. Any damages must be photographed. Refunds will be made to the original payment method. If you have changed your mind return postage is your responsibility and a refund will be made upon safe receipt of the undamaged items.

DO YOU OFFER INTERNATIONAL SHIPPING?

I can ship overseas, a full costing will be made when I know what is to be sent and where it is going to.  The postage costs will be amended accordingly and you will be notified before despatch.

WHAT ARE YOUR PAYMENT OPTIONS?

Payment can be made with most payment cards at checkout, or you can send a bank transfer. Message me for the details.

If you are asking for a customised item add the items to your shopping cart and I can message you to finalise the price.  Thank you.

HOW MUCH THREAD AND CORD WILL I NEED?

The amount of cord varies greatly according to the tightness and closeness of the wrap.  The thread quantity also varies according to the style and number of points on the web.  The table below is a very approximate guide.

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